Entri is a DNS and domain management platform built for SaaS companies. Incident history and uptime data reflect the performance of our core infrastructure and partner integrations. For API documentation and integration guides, visit our developer docs at https://developers.entri.com.
On October 4, our primary database experienced an unplanned host failure between 12:06 and 12:40 UTC and was automatically recovered. A small number of domain registrations submitted to the monitoring service during that window were not processed; all of them have been re-registered and are being monitored normally.
Delivery of Domain status monitoring webhooks was delayed for part of the day while queued events were released progressively. No events were lost. Delivery is back to normal.
Resolved
On October 4, our primary database experienced an unplanned host failure between 12:06 and 12:40 UTC and was automatically recovered. A small number of domain registrations submitted to the monitoring service during that window were not processed; all of them have been re-registered and are being monitored normally.
Delivery of Domain status monitoring webhooks was delayed for part of the day while queued events were released progressively. No events were lost. Delivery is back to normal.
Monitoring
The affected domain registrations have been re-processed and are now being monitored. We are watching the system to confirm everything is stable.
Identified
Between 12:06 and 12:40 UTC on October 4, our primary database experienced an unplanned host failure and was automatically recovered by AWS. During this window, some domain registrations submitted to the monitoring service were not processed and are not currently being tracked. Webhook delivery continued throughout, though some webhooks were delayed by up to a few minutes and webhook logs in the dashboard have a gap for this period.
